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// WOAH. / - casual synchronicity
Linkage: Manage Links | LJSeek | Joule | IMEEM | Piperka Webcomics | Space Needle Webcam | Chore Wars | FriendFeed Syndcates: | Del.icio.us | Last.FM December 2010
 
 
 
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aaangyl
aaangyl
YES WE CAN HAS!
Tue, Jun. 17th, 2008 09:57 am
// WOAH. /

Wow. This is a first.

I called Apple Support. (That's a first too.) In UNDER AN HOUR, with ALMOST NO UNNECESSARY WORK, they SOLVED my OBSCURE PROBLEM. The initial rep took down my info, realized it was over her head, and xferred me. No on hold, no annoying "we value you" messages. And the specialist rep solved my problem. I didn't know I could BE more fond of this company. MAD PROPS, APPLE!!!

Current Music: Aoi Teshima - Twilight (tasogare) | Scrobbled by Last.fm

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stemware
Rob
Tue, Jun. 17th, 2008 05:49 pm (UTC)

Perhaps it was a time of day thing? Call center competency tends to peak as the sun over the bulk of the U.S. peaks.


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